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Question & Answers
Could I get a test report?
Yes. You are welcome to request a test report when you place your order. It is then included in the ordered receptacle combination package. If the receptacle combination was ordered without a test report, you can still request one by stating the approval number.
Do you carry wall-mounted receptacles with a labeling field?
We would be happy to supply you with Cepex wall-mounted receptacles as a surface-mounted or flush-mounted version with a factory-fitted labeling field on request.
What do I use a phase inverter product for?
If a three-phase motor runs in the incorrect direction, our phase inverter products solve the problem quickly and safely. Use a screwdriver to release the lock and turn the insulating section with the two phase pins - the motor will now run in the opposite direction. More information
Can I get a feedback signal from the CEE plug and socket?
Yes, for 63A and 125A receptacles and plugs and connectors, this can be done with a so-called pilot contact switch or a PCS (PilotContactSwitch). (Pay attention to the “P” index for the part number)
Pilot contact: this involves another sleeve being added to the internal wiring, which uses the standard pin on the plug to establish a lagging connection.
PCS: this involves a switch being installed in the internal wiring. It is a normally open contact with no potential, which is mechanically provided with a lagging current via the pin in the plug.
In both cases this has to be requested when ordering; retrofitting is not possible.
With some types of 16-amp and 32-amp receptacles it is possible to install an auxiliary switch: part no. 41000 (retrofitting possible). Relevant appropriate receptacles are listed in the MENNEKES catalogue.
How does this work if there is a price difference?
Please do not make any unauthorised deductions on your own.
Please send your debit note to vi@MENNEKES.de
Please state the reason and/or the basis for the debit (quotation number, old reference number, etc.), as well as your reference details (order number or invoice number)
What does the colour of a product signify?
The colour of a product relates to the nominal operating voltage. Our plugs and connectors are available, for example in Red, Blue, Yellow, Green and Black. You can find an overview of the colour codes and what they relate to at: more information
Is there a data sheet for each receptacle combination? How do I go about getting one? Who do I ask?
Yes. A data sheet is available for download for each standard receptacle combination on the product detail page. For customer-specific solutions, a schematic diagram and an electric circuit diagram are included in the product text.
Are declarations of conformity available for products from MENNEKES, and, if so, how do I go about obtaining these?
For products of our product range, you can download the declarations of conformity from the respective product pages, or you can request them. If it is a new receptacle combination that was customised to the needs of the customer, a declaration of conformity will only be available after the order has been received and the first device has been produced.
Up to which altitude above sea level can products from MENNEKES be used?
This is a question our Service department will be able to answer on request. A generally applicable statement cannot be made in this regard due to the variety of products. Typically, our products can be used at an altitude of up to 2000 meters in accordance with the international standard DIN EN/IEC 60309 on plugs, socket-outlets and couplers for industrial purpose, which is binding for us.
Can you lock the main switch of DUO receptacles even in the activated state?
No, the deactivation function is a safety aspect.