What does the suffix “R” stand for following the article description of the PowerTOP Xtra series?

Our 5-pin, 16A PowerTOP Xtra plugs and sockets are available as a PowerTOP Xtra R variant. The R stands for robust, high-heat resistant contact carriers and nickel-plated plug and connector contacts. The plug and socket device is therefore especially protected against high humidity and aggressive substances.

What are the initial symmetrical short-circuit current (IK) values of products from MENNEKES?

Our products have various IK values. Your contact at MENNEKES will be happy to tell you the IK value for the specific part number.

How can I find out what IP (ingress protection) rating I need?

Please refer to the IP (ingress protection) chart. More information

Are receptacle combinations from MENNEKES tested and approved by the VDE institute (or equivalent body)?

Receptacle combinations from MENNEKES can be subject to various product standards. Usually, we manufacture product series in accordance with IEC 61439, IEC 60309 and VDE 0620.

What do you need 1h plugs and sockets for?

Contrary to other clock positions, this one is not standardized and therefore available for special plug and socket applications. More information can be found here

A maximum conductor cross-section of 6mm² is listed for type 354 in the catalog. Could you also connect a 10mm² cross-section?

Yes, type 354 can also be connected with a conductor cross-section of 10 mm² if a rigid cable is used. Whenever a flexible cable is used, a conductor cross-section of a maximum of 6 mm² can be connected.

What is the difference between articles 1128A and 1128P?

Articles 1128A and 1128P (Panel mounted socket with screw contact) are almost identical products. However, article 1128P has a pilot contact that can be used for additional signalling/controlling.

Do you offer products for 125A or higher?

Of course - we offer products for 160- 600 amps, usually made from aluminum or plastic. Our high-current plugs and sockets and high-current sockets can be found here. Detailed information can also be found on pages 178 to 192 of our Industrial plugs and sockets catalog.

What is the extra pin used for in 63-amp and 125-amp plugs?

The extra pin is called a pilot pin and it can be used to control additional signals (e.g. clearance of plug and socket/signal activation).

Do I need a 9-mm or 13-mm compressed air connection?

Dependent on the customer's flow rate specification, compressed air hoses with a nominal diameter of 9 mm or 13 mm are available. In this regard, quick-connect compressed air couplings with matching fittings are offered for the suspended power distributors.

Question & Answers

Where can I find my MENNEKES contact?

You can find your MENNEKES contact at national contact persons. Simply choose your region - the right contacts for technical service, project support, offers and orders will then be displayed (including telephone number and email address). More information

Can I make changes to the receptacle combination or extend it?

Making a modification to the receptacle combination will make you the manufacturer of the product and you will have to assume full liability for the product.

Can I order partially wired receptacle combinations from MENNNEKES?

We only offer completely wired receptacle combinations, whose quality and safety have been tested in accordance with the standard DIN EN/IEC 61439 .

Can you freely select the modular device manufacturer of receptacle combinations?

Dependent on the customer's specification, the products from various modular device manufactures can be used.

How can I get STEP files from you?

On the corresponding product detail pages on our website, we offer STEP files for download on some products. STEP files of the remaining articles are available on request.

Can we procure products directly from MENNEKES?

MENNEKES uses a three-stage distribution channel for selling products. MENNEKES products can be procured from our trade partners and electrical wholesalers. Please find trade partners near you here.

Where do you fasten the protective inlet caps?

The protective caps are fastened below the fastening screw of panel-mounted inlets. Some devices have a designated fastening hole.

What to do in case of complaints?

For the complaint service we need the following information:

Please contact the internal sales staff in case of complaints: regional contact for ordering
Describe the defect of the delivery or product (with production code of the devices and best with photos of the damage) in as much detail as possible.
Required information for complaints processing:
- reference data (source of supply) of the original order
- MENNEKES part number incl. quantity
- MENNEKES delivery note and / or
- MENNEKES invoice number
For returns in the course of complaints, please always state the assigned complaint number
Please note the distribution channel of the original purchase
Please note our reference to warranty in our terms and conditions

What does Cepex stand for?

Cepex receptacles are used as a modular system. Regardless of whether SCHUKO®, CEE or data technology is involved: everything is accommodated by the uniform design of our Cepex receptacles across all applications.

Which color code does which product have?

The color code of a product depends on the nominal operating voltage / voltage it is designed for. Our plug ProTOP is available, for example, in the color codes red, blue, yellow, green and black. You can find an overview of the color codes here

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